FAQ
Do you accept insurance?
We take Lyra (EAP) but no other insurance carriers. We are happy to provide you with a Superbill to submit to your insurance for possible out-of-network reimbursement. We can also accept CareCredit and HSA/FSA accounts.
Are you accepting new clients for therapy?
Yes, We are currently accepting new clients for in-person in Austin and telehealth in TX, MN, and FL.
How do I schedule my first appointment?
Fill out the contact form on this site or email hello@dianarosetherapy.com
Can I do a consultation before scheduling a first session?
Yes, we can do a free 15 minute phone consultation. If you prefer to schedule a first session and skip the call, that may be an option depending on your therapy needs.
How late is too late to arrive to a session?
More than 15 minutes if not otherwise communicated. After 15 minutes, the session will be considered missed and we will need to reschedule.
What is your cancellation policy?
If you cancel more than 24 hours notice before your session time, you will not be charged. However, if you cancel with less than 24 hours until your session, you will be charged the full session rate.
Do you see clients in-person or online?
We see clients in-person in north Austin and online for clients in TX, MN, and FL.